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About Soundly - Our Mission, Story, Research and Focus

May 20, 2024
Blake Cadwell
Written by
Blake Cadwell
Blake Cadwell

Blake Cadwell is a hearing aid wearer and co-founder at Soundly. He regularly tests and reviews hearing technology to share his experience with Soundly’s readers. Blake's research and perspectives have been featured in the The New York Times, Washington Post, LA Times, AARP and FastCompany.

Soundly Staff
Reviewed by
Soundly Staff
Soundly Staff
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We launched Soundly.com in May 2022 to create a better starting point for the hearing health experience.

The idea initially came from my own frustrating experience shopping for hearing aids. It seemed that there should be a simpler, better-organized way to access information about our hearing.

Today Soundly is a team of audiologists, hearing aid wearers, and technologists who are hard at work to build the experiences you find on this site.

What We Do

Soundly tests hearing aids using audiological and sound-recording equipment.

Soundly is an independently owned online destination for hearing health. Our work focuses on two key areas: research tools and shopping and care.

Reviews & Tools

Our team of hearing aid wearers and audiologists rigorously tests the latest hearing aids and care methods to publish what we find here on the site and on our YouTube channel. We also build interactive tools to support the research process. Our free online hearing test has been featured in FastCompany, AARP and The LA Times. Our AI-powered chat experience lets users trouble technical issues and our comparison features let you review (and listen to) products side-by-side.

Shopping and Care (New in 2024)

You can now purchase our favorite hearing aids directly from our site, benefit from phone consultations, and receive guided support after your hearing aids are delivered. Use our comparison tools to see products side-by-side, take a hearing test, or read expert reviews on our blog.

Soundly directly sells and services hearing aids from Sony, Sennheiser, Lexie, and Eargo. We carefully selected these products based on our rigorous reviews and feedback from our community. You can order these products through the shopping sections of our site or by contacting our team over the phone. While we do not currently sell in-clinic brands like Phonak and Oticon, our team can connect you to a local clinic partner who will honor the prices listed on our site.

Our Product Review Process

We physically review the leading hearing aids on the market for sound quality, comfort, durability, and more. We recently recorded live sound from over 20 hearing aids using a calibrated binaural microphone. You can listen to various products throughout the site through the compare section. 

In addition to our product reviews, lead audiologist Dr. Amy Sarow authors various hearing health-related guides on everything from Cochlear Implants to Tinnitus. You can find that information on our regularly-updated blog

We firmly believe that technology is essential for making hearing health more accessible. For that reason, we dedicate significant resources to building helpful tools like our AI-powered chat, Ask SoundlyAudiologist Locator, and free hearing test

Thousands of visitors use these tools to understand their hearing health and care options. 

Soundly Studio

Hearing wellness deserves more attention. Soundly Studio is our effort to highlight topics related to our ears and hearing. Recently, we launched a collection of hearing aids on the #1 kids' gaming platform, Roblox. Fifty million+ players can now wear the new hearing aids during gameplay. 

In 2023 we launched World of Sound with GN Hearing and three global artists. The campaign aimed to raise awareness of sound's invisible power in our lives.

A few months later we followed with an in-depth series called Inside The Ear.

Get In Touch

We're proud of the team's work but recognize the work ahead to make hearing health more accessible, engaging, and (maybe even) fun. 

If you are interested in collaborating through our content, technology projects, or Studio, we would love to hear from you at [email protected]

If you are a reader and have questions, please send us a note at [email protected]

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Frequently asked questions

How do I know what product is right for me?
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Soundly is a great place to find the right hearing care and products. If you are just getting started in your search, we recommend reading our Beginner's Guide. This guide will walk you through important steps and questions to help you make key decisions, such as determining your budget, choosing between online and in-clinic options, and deciding between behind-the-ear and in-the-ear models. You can also click "Get Started" at the top of this page to fill out a 5-minute quiz, which will help our team provide you with a personalized recommendation.

Does insurance cover hearing aids?
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Typically, insurance does not cover hearing aid purchases. Consult with your insurance provider for more information. If you have questions about where your benefits might be applicable, feel free to reach out to our team.

Does Soundly sell hearing aids?
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Yes, Soundly directly sells and services hearing aids from Sony, Sennheiser, Lexie, and Eargo. We carefully selected these products based on our rigorous reviews and feedback from our community. You can order these products through the shopping section of our site or by contacting our team over the phone. While we do not currently sell in-clinic brands like Phonak and Oticon, our team can connect you to a local clinic partner who will honor the prices listed on our site.

What is Soundly?
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Soundly is an independently owned online destination for hearing health. Our work focuses on two key areas: research and shopping.

Research Tools and Expert Advice

Take our free hearing test, use our feature-comparison tools or read hundreds of expert blog articles and reviews. Our team of hearing aid wearers and audiologists rigorously tests products and researches care methods to provide you with the most reliable information. We regularly updated our findings to help you make confident, informed decisions. You can reach out to our team at any point in your research process for 1-1 advice on product recommendations or troubleshooting.

Shopping and Follow-Up Care

You can now purchase our favorite hearing aids directly from our site, benefit from phone consultations, and receive guided support after your hearing aids are delivered to your home. Soundly customers get 45-day returns, 60-day price protection and complimentary consultations and setup support from our team of professionals.

Ask Soundly

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This is an AI-powered chat experience that synthesizes product manuals, white papers, and our content to give you instant answers. This feature is experimental. Verify all results and speak to your healthcare professional before making final decisions. Learn more in our updated Privacy Policy.