Key Takeaways:
- Costco does not offer CROS hearing aids.
- Asymmetric or unilateral hearing loss patients should see an audiologist.
Throughout my career working with patients experiencing unilateral or asymmetric hearing loss, I've witnessed how hearing technology can improve quality of life. A common challenge for individuals with this type of hearing loss is navigating social situations where background noise is present, such as dinner parties or commuting in a car.
This is where the CROS (Contralateral Routing of Signal) hearing aid system can make a difference. It's designed to pick up sound from the poorer hearing side and wirelessly transmit it to the better ear, providing a more balanced and natural hearing experience. Costco is a compelling option for many, due to its combination of affordability and accessibility. However, despite its range of hearing technology options today, Costco does not offer CROS devices. In this post we'll break down everything you need to know about where to find CROS technology.
Understanding Costco's Offering
Costco offers leading hearing aid technology from leading brands like Jabra Philips and Rexton. The parent companies of those brands offer CROS models in local audiology clinics but not in Costco. Why the difference? The heart of the issue lies in the specialized needs of patients requiring CROS devices.
Before selecting a CROS hearing aid, patients must undergo a thorough evaluation to exclude any medical conditions that may contribute to or cause their hearing loss. This evaluation often necessitates referral to an Ear, Nose, and Throat (ENT) specialist.
Most of the hearing aid providers at Costco are licensed hearing aid dispensers rather than audiologists. While they are skilled in fitting standard hearing aids, they do not possess the medical qualifications needed to diagnose or manage mixed, conductive, or complex types of hearing loss.
This is a critical distinction, as it ensures patients receive comprehensive care suited to their specific needs. For practical reasons, therefore, patients with these more complex hearing requirements are referred out to specialized medical professionals.
This strategic choice by Costco underscores a commitment to ensuring that individuals with hearing loss receive proper medical evaluation and the most appropriate treatment options.
While it may limit the availability of certain types of hearing aids within their stores, it ultimately serves the best interest of the patient, aligning closely with an ethical approach to hearing care.