Ask Soundly

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Frequently asked questions

How does local care through Soundly work?
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Soundly partners with a nationwide network of pre-vetted clinics through Ear Professionals Network. These clinics are selected to deliver a consistent, high-quality experience for Soundly customers.  

When you purchase through Soundly, you’ll receive several exclusive benefits:  

  • Fixed, transparent pricing (typically 25–35% lower than the national average)  
  • A free in-clinic hearing test and consultation  
  • Custom earmolds included when needed  
  • A 60-day trial period with unlimited follow-up visits  

To access these perks, simply request an appointment through this portal. You’ll receive an official referral letter and confirmation number, which ensures your benefits are applied at your local clinic.  

Have questions? Call us anytime at 1 (833) SOUNDLY.  

How much does local care through Soundly cost?
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Every Soundly customer starts with a free hearing test and consultation.  

If hearing aids are recommended, you’ll have access to fixed, transparent pricing ranging from $1,998 to $4,098 per pair, which includes unlimited appointments for the first 60 days—this is what most people choose.  

After that initial period, you can:  

  • Continue care through a one year ($500) or three year ($1,250) service package with your provider, or  
  • Pay as you go for follow-up visits (typically around $100 per appointment)  
What are the tradeoffs to working with Soundly?
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Soundly’s program offers strong savings and flexibility, but it works a bit differently than traditional clinic models.  

Here’s why pricing is lower:  

  1. Program Scale

    Soundly’s partnerships and volume allow us to negotiate better pricing—those savings are passed directly to you.  
  1. Flexible Ongoing Care

    Your plan includes unlimited care for the first 60 days, which covers the critical setup and adjustment period.  
  1. Some programs bundle 2–3 years of care into their pricing. With Soundly, you only pay for additional care if and when you need it—keeping overall costs lower and more flexible.  
How do I make sure I get my Soundly perks?
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All providers in our search tool are part of the Ear Professionals Network and are ready to support Soundly customers. The best way to ensure your Soundly benefits is to:  

  • Click “Request an Appointment”, inside the provider search tool and fill out your details.  
  • You can also call our team at 1 (833) SOUNDLY to walk through the referral process

This triggers your official referral email and confirmation number, which is also sent directly to your selected clinic, so they’re ready for your visit.  

We recommend saving or printing your referral email to bring with you to your appointment.