New in 2024

Lexie B2 Plus - Powered By Bose Review

Prices, Sound Recordings, Models
Blake Cadwell
Blake Cadwell

Blake Cadwell is a hearing aid wearer and co-founder at Soundly. He regularly tests and reviews hearing technology to share his experience with Soundly’s readers. Blake's research and perspectives have been featured in the The New York Times, Washington Post, LA Times, AARP and FastCompany.

February 8, 2024

Soundly is an independently owned hearing health research tool. Our reviews are conducted by hearing aid wearers and audiologists. We physically review the leading hearing aids on the market for sound quality, comfort, durability, and more. Our review process starts with hands-on unboxing and days, weeks, or months of wear. We also record live sound demos using a calibrated binaural microphone (read more here). We experiment with backend fitting software for prescription products and use test box measures to measure prescriptive accuracy and flexibility. Our work is funded through reader support. When you buy through our links, we may earn a commission. Read more about our story here.

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Behind the Ear

After years (or decades) of customer requests, Bose finally released a hearing aid. The iconic brand has a proven track record for quality audio products, and these Bose hearing aids are no exception.

This product sells for just $999 per pair (compared to the national average of $4,500).

To achieve this lower price, Bose did two things: 

  1. Bose created a clinically-proven method for hearing aid wearers to program their own devices using a smartphone app. The process cuts out the middle man and saves thousands. 
  2. Bose formed a partnership with Lexie Hearing. Lexie backs up the Bose name with unlimited, lifetime hearing-specialist support. 

What Stands Out

✅ New release in 2024

✅ Designed and clinically validated by a trusted audio brand

✅ Shipped to your home in 4-6 business days (no audiologist visit required)

✅ 45 day risk-free trial

✅ Free shipping  

✅ Unlimited real-time video and voice support from a Lexie expert

✅ Recharge case and accessories included in the box

✅ Bluetooth streaming for iPhone users (added May 2023)

✅ Portable charging case with 18 hours of additional charge (added January 2024)

Who is this product for? 

We find that Bose hearing aids are best for customers with mild-to-moderate hearing loss who are looking for an affordable, low-hassle way to try hearing aids for the first time.

Our Take

The combination of Bose's sound with Lexie's award-winning service is impressive. We recommend Lexie B2 Plus for anyone looking for a solid starter hearing aid with built-in user controls. If you want someone else to program your hearing aids, consider Jabra Enhance Select or Audicus.

Pros 👍
  • Strong underlying technology
  • Self-fitting using the Lexie app
  • Affordable and rechargeable

Cons 👎
  • Bluetooth for iPhone only  
  • Only comes in one color
  • Costs $150 more than disposable battery version
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Soundly Scorecard
Hearing Loss Level 🔊
Mild - Moderate
  • Lexie B2 Plus - Powered by Bose is an OTC product appropriate for mild-moderate hearing loss levels
  • If you have more significant hearing loss you might consider local or Telehealth care. Read more about prescription Vs. OTC hearing aids here
Care Type 🏥
  • Available for purchase online or at retail stores like Walgreens and Best Buy
  • Does not require a prescription from a doctor
  • Customize your hearing aids with an onboard hearing test and app-controls
Sound Quality 🔊
Strong in Background Noise
  • Lexie B2 Plus Powered by Bose is our top-rated OTC hearing aid
  • Technology from Bose does a great job managing background noise
Comfort 🦻
Very Comfortable For All-Day Wear
  • Comfortable receiver-in-canal style is great for all day wear
Style  💫
Behind The Ear
  • Sits behind the ear with a receiver (speaker) that reaches into the ear canal
  • The form factor of Lexie B2 PlusPowered By Bose is comparable to leading prescription hearing aids
  • Only available in grey
Battery 🔋
  • Lexie B2 Plus Powered by Bose comes with rechargeable batteries and a portable recharge case
  • 18 hours of wear on a single charge
  • New recharge case carries an additional 18 hours of portable charge (without being plugged in)
Connection 📡
Bluetooth Available
  • Lexie B2 Plus Powered by Bose added Bluetooth streaming for iPhones in 2023
  • Streaming not compatible with Android at this time
  • Lexie B2 Plus Powered by Bose uses Apple's MFI protocol for connection
Dexterity Level 🤏
  • Lexie B2 Plus Powered by Bose is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
Waterproof Level 💦
  • Lexie B2 Plus Less waterproof than industry leaders but still sweat and moisture resistant
App features 📱
Has An App
  • Take an onboard hearing test to customize your hearing aids
  • Manually customize treble/bass, volume and programs
What's Included

A pair of Lexie B2 Plus - Powered by Bose devices

Award-winning Lexie app with sound controls and an onboard test

Portable recharge case for your hearing aids

Accessories included such as a selection of different sized domes and cleaning tools

Lexie Expert support 9 AM - 8 PM ET Monday - Saturday

Return Policy

Lexie B2 Plushearing aids come with a 45-day risk-free trial

How It Works

Order Lexie B2 Plus hearing aids directly through the Lexie Site. All orders come with free shipping, and you can return your hearing aids for any reason within the first 45 days and receive a full refund.

Your hearing aids will arrive in 4-6 business days. You'll get all the accessories you need along with step-by-step instructions on customizing your hearing aids at home using an app clinically proven to provide audiologist-quality customization.

At any time in the process, you can speak to a Lexie Expert by video, voice call, or chat to answer questions or optimize your hearing aids, enhancing your listening experience. They cannot remotely update your hearing aids, but they will walk you through the process.

How It Works

What people are saying:

  • All reviews
  • Customer service
  • Price
  • Appearance

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Full Review

Blake Cadwell
Written by
Blake Cadwell

To better understand Lexie B2 Plus- Powered by Bose, it's worth going back in time to look at the story behind the brand. 

After playing around with the idea of a hearing aid for years and even launching a non-traditional but beloved hearing product called Hearphones, Bose finally launched a traditional receiver in canal device In 2021. The launch was big news in the hearing health world. Not only was a major household audio brand entering the hearing aid market, but Bose hearing aids were customized using an app - no doctor's visits were required. 

Within less than a year, the enthusiasm for Bose hearing aids turned to disappointment when the brand announced it would close its health division amidst significant layoffs. 

But that wasn't the end of the story. In the summer of 2022, a hearing care startup, Lexie, inked a deal with Bose to use their underlying technology within a new product called Lexie B1 Powered by Bose. The product announcement couldn't have been timed better as just a few months later, the FDA finalized its guidelines for a new class of OTC hearing aids in the U.S. 

A rechargeable Lexie B2 later joined Lexie B1 and, most recently, Lexie B2 Plus. 

Alright, you're caught up. So, let's talk about the Lexie B2 Plus product. 

Product Style

Lexie B2 Plus comes in a rechargeable receiver-in-canal style that is very discreet in most ears. I'm a fan of the decision to put Bose tech into a traditional hearing aid format instead of a headphone or earbud-style since RIC hearing aids tend to be much more comfortable for all-day use.

Lexie B2 Plus uses a unique angled wire design that helps keep the device in place. Most people appreciate the design, but some readers complain that the sharp angle is uncomfortable during long days.

Rechargeable Batteries

Bose disposable vs rechargeable batteries
Lexie B2 Plus Comes With A Portable Recharge Case

B2 Plus has rechargeable batteries that last around 18 hours on a single charge. The new B2 Plus also comes with a portable charger for an additional 18 hours. If you are on a budget or prefer disposable batteries, you might consider Lexie B1 for $150 less per pair.

Programming and Setup

Lexie B2+ uses a test to set the original program and dials to adjust volume and frequency.

The Lexie setup process is not unlike other consumer technology. The B2 Plus product ships in a compact and well-designed box with a pair of hearing aids and some accessories inside. Every purchase comes with six different dome types (three open and three closed) to match your ear canal size and preference.  

Unlike traditional hearing aids programmed by an audiologist, Lexie B2 Plus devices have a smartphone app that administers a clinically validated hearing test through the hearing aid itself and then updates your hearing aids in real-time based on your results.

Once you have your base program in place, you can update the sound quality of your hearing aids using a simple app interface that controls treble and base along with amplification.

It's worth noting that Lexie B2 Plus is best for those with perceived mild-to-moderate hearing loss.

Customer Service and Care

Lexie offers access to customer service 6-days a week.

Customer service and follow-up care are where Lexie excels. The Lexie team offers 6-day-a-week access to customer service agents who can help troubleshoot issues in real time. Lexie's service earns them above-average customer reviews on Google, Amazon, and other retail sites like Best Buy.

Where to purchase Lexie B2 Plus hearing aids. 

Lexie B2 Plus - Powered by Bose is officially sold over the counter at select retailers and online. We recommend that customers purchase Lexie products directly through their website here

Final Thoughts

Lexie B2 Plus- Powered By Bose offers solid technology with great value. The sound quality in Lexie's technology is not quite as advanced in challenging background noise situations as top-end products like ReSound NEXIA or Phonak Lumity, but it's within striking distance. That's impressive for a product that retails for 1/5th the price. 

The actual decision for prospective hearing aid wearers may come down to the care model. Lexie requires users to program their own devices and navigate an app instead of working with a professional who does the programming for them. For some wearers, that independence is perfect; for others, it's not a great fit. 

Lexie B2 Plus is a product we happily recommend to friends and colleagues who are comfortable with self-fitting tech and want to save some money. 

Blake Cadwell
Written by
Blake Cadwell
Amy Sarow, AuD, CCC-A
Reviewed by
Amy Sarow, AuD, CCC-A

Soundly conducts in-depth research to guide prospective hearing aid wearers. Our work is funded through reader support. When you buy through our links, we may earn a commission.

The breakdown

Are Bose hearing aids good? In short, yes.

Reviews from audiologists and hearing aid wearers applaud the product for its simple design, easy-to-use app, and industry-leading price.

Bose hearing aids don't use AI, fitness tracking, or the most advanced algorithms, but they get the job done for a fraction of the cost.

Woman wearing Bose hearing aids in conversation.
Hearing professional holding a hearing aidWoman using Bose app

The tech inside

Bose hearing aids come packed with the essential tech that makes sound clearer, including directional microphones to improve speech understanding in noisy environments and adaptive noise reduction, which allows you to determine which sounds are important to you.

Perhaps the most impressive Bose technology is its powerful self-tuning app. The app allows real-time adjustments in a familiar bass and treble format.

Getting up close

Bose hearing aids have a modern product design that sits comfortably behind the ear and offers buttons for easy volume control.

The Bose hearing aid carry-case is made of an attractive modern mesh reminiscent of the latest headphones. Bose hearing aids come in only grey at this time.

Man wearing Bose hearing aids

Overall notes:

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