Lexie Review

Name: Lexie
Brand: Lexie

Prices, Sound Recordings, Models

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Updated Jan 19, 2024

Methodology

Image of various Lexie hearing aid colors

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Watch a video about this product.

Affordable

Behind the Ear

OTC

$ 799.00 / pair

4.7

537 Reviews

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Have you ever wondered why hearing aids are so expensive?

Maybe you want hearing aids to help you hear the people you love at a reasonable price, but you don't care about all the bells and whistles.
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Or maybe you are looking for your first pair of hearing aids and want to start with something on your own terms.

If any of these describe you, then Lexie is a compelling option.
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Lexie is unlike any other hearing aid on the market. The product uses dual microphones to produce excellent sound quality in a comfortable, modern design. It also comes with a 45-day risk-free return policy and has 500+ glowing customer reviews on Google (read them below).

What's truly impressive is that Lexie does all of this at $799 for a pair (compared to the national average of $4,500). To get prices lower, Lexie flips the script on care.

Most hearing aids require a visit to the local audiologist, but Lexie puts the power of programming in your hands through a simple app that tests your hearing and automatically programs your devices to match. Lexie backs up this innovation with lifetime care from hearing specialists.

If you want hearing aids with fitness tracking, AI and rechargeable batteries, this isn't your product. Lexie cuts out the extras and keeps focus on sound quality and affordability.

Lexie is perfect for the first time hearing aid wearer with mild to moderate hearing loss or anyone fed up with high prices.

✅ Shipped to your home in 4-6 business days (no audiologist visit required)

✅ 45 day risk-free trial

✅ Free shipping

✅ Over 500 4 and 5 star reviews on Google.

✅ Designed and reviewed with audiologists (see below).

✅ Unlimited real-time video and voice support from a hearing expert.

✅ Batteries and accessories included in the box.

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👋 Soundly users get $50 off Lexie Lumen and Lexie B1 hearing aids with code LEXSOUND23 at checkout. Start here.

Pros 👍

‍Affordable
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Award-winning self-fit app
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Available at Walgreens nationwide

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Cons 👎

‍Not as advanced as other OTC devices in background noise
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Uses a tube to send sound to the ear instead of a wire

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Soundly Scorecard

Hearing Loss Level 🔊

Mild - Moderate

Lexie Lumen is an OTC product appropriate for mild-moderate hearing loss levels
If you have more significant hearing loss you might consider local or Telehealth care. Read more about prescription Vs. OTC hearing aids here

Care Type 🏥

Over-The-Counter

Available for purchase online or at retail stores like Walgreens and Best Buy
Does not require a prescription from a doctor
Customize your hearing aids with an onboard hearing test and app-controls

Sound Quality 🔊

Very Comfortable Fit

Lexie Lumen is a simple but effective OTC hearing aid
Rated slightly lower than Lexie's Bose model in background noise

Comfort 🦻

Very Comfortable For All-Day Wear

Comfortable BTE/thin-tube style is appropriate for all day wear

Style 💫

Behind The Ear

Sits behind the ear with a thin-tube and dome that sits inside the ear
Available in five colors including: Only available in gray, beige, bronze, silver and metallic black

Battery 🔋

Disposable Only

Lexie Lumen uses disposable 312 batteries (last 7-10 days)

Connection 📡

Bluetooth Not Available

Lexie Lumen not allow Bluetooth music streaming or phone calls at this time (the more advanced Lexie B2 does allow streaming for iPhones)

Dexterity Level 🤏

Average

Lexie Lumen is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the dome into the ear (consistent across all behind-the-ear styles)
Lexie Lumen uses disposable batteries which can be challenging to change for low-dexterity users
If dexterity is a concern we suggest upgrading to Lexie B2 Powered by Bose

Waterproof Level 💦

IP67

Reasonably water-resistant but not entirely waterproof
Sligthly lower than the standard IP68 rating among prescription leaders

App features 📱

Has An App

Take an onboard hearing test to customize your hearing aids
Manually customize treble/bass, volume and programs
Track usage over time

What's Included

2 Lexie hearing aids

Award-winning app

Carry case for your hearing aids

Accessories included such as a selection of different sized tubes and domes

6 weeks of batteries

Hearing expert support 9 AM - 8 PM ET Monday - Saturday

Return Policy

Lexie offers a 45-day risk-free trial

Technology

Lexie hearing aids use an award-winning app to program your hearing aids at home

Hearing aid volume is controlled through buttons on the hearing aid or through the Lexie app

Lexie offers six hearing environments: everyday, noisy indoor, outdoor, music, telecoil, and companion mic

Lexie's hearing aids are sweat-resistant

Lexie's hearing aids have directional microphones to amplify the sounds in front of you

Lexie hearing aids connect to Bluetooth on your phone to adjust the volume and choose different listening environments, but do not allow Bluetooth streaming of music and phone calls

Lexie's hearing aids use a disposable battery

How It Works

Order Lexie Lumen hearing aids on this page. All orders come with free shipping, and you can return your hearing aids for any reason for 45 days.

Your hearing aids will arrive in 4-6 business days. You'll get all the accessories you need along with step-by-step instructions on how to customize your hearing aids at home.

At any time in the process, you can speak to a Lexie expert by video, voice call, or chat to optimize and fine-tune your hearing aids and enhance your listening experience.

Lexie terms and conditions.

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"My Lexie hearing aids have been wonderful. My experience with Lexie customer service has been unbelievably great. Lexie Hearing, from the day I purchased, has contacted me daily explaining how the hearing aids work, and told me what to expect as we went along."

— John S.

"I have been amazed with my new Lexie hearing aids. The quality of the product and the service of the staff has been prompt and refreshing. I have worn my hearing aids from day one with no background sound issues and with great comfort. I can’t feel them in my ear and often lie down at night forgetting to remove."

— Carol

"The app for Lexie is so convenient. I would recommend these hearing aid to anyone. "

— Ida A.

"Only 2 minor downfalls...not rechargeable but batteries last 4 to 5 days, and don't stream phone calls direct."

— Deb S.

"The Lexie hearing aids have been great so far. Very unobtrusive, super comfortable, no whining feed back like the cheaper over the counter hearing amplifiers."

— Stephen G.

"I have been amazed with my new Lexie hearing aids. The quality of the product and the service of the staff has been prompt and refreshing."

— Patricia C.

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— Name

Overview
Purchase process
Unboxing and review
Overall notes
Products
Final Thoughts

Lexie Hearing launched in 2020 with a simple thesis to make hearing aids more affordable for everyday Americans.

Lexie was created by parent company hearX Group which got its start through a popular hearing testing app used by over one million people worldwide. That experience gave Lexie’s founders the confidence to rethink how hearing aids are sold and programmed to drive down prices.

Instead of working with local audiologists, Lexie puts the power in hearing aid wearers' hands with an innovative self-fit app. The results are impressive. Since the brand's launch two years ago, Lexie has had more than 500 reviews online with an average of 4.7 stars.

Lexie’s hearing aids use simple technology but at $799 Lexie costs less than one-fifth of the national average for a pair, and customers consistently rank Lexie among the top customer service brands in the industry.

I've been a fan of Lexie's work since I tried their hearing aids in 2020, but in July of 2022, Lexie came out with some BIG NEWS that got me even more excited about the brand. Lexie is now the exclusive care partner of Bose. Yep, that Bose.

Bose has been dabbling in hearing health for years but has struggled to find the right channel for its products. The new partnership gives Bose's clinically proven self-fit technology a long-term home with a company that knows how to provide quality care.

The partnership is a big win for consumers looking for affordable hearing aid options.

In this guide, I'll mainly focus on Lexie's original (slightly cheaper) product, Lexie Lumen, but you can read my full review of Bose hearing aids here.

Lexie Hearing Aid Review - Affordable Price With Leading Care

April 1, 2023

Written by

Blake Cadwell

Reviewed by

Soundly Staff

Soundly conducts in-depth research to guide prospective hearing aid wearers. Our work is funded through reader support. When you buy through our links, we may earn a commission.

Lexie Hearing Aid Purchase Process

Lexie hearing aids are sold direct-to-consumer. This model means you will not need a doctor's appointment. Visit this page to compare Lexie’s original product to their new Bose product offering. Bose hearing aids are slightly more premium and cost $100 more.

Once your hearing aids arrive in the mail you'll be prompted to Lexie’s virtual hearing test which will tune your hearing aids to match your hearing loss. More on that process below.

If you need support at any point in the process you can call, chat or email the Lexie support team.

The video below shows a great visual overview of the Lexie product and app.

Unboxing The Lexie Hearing Aid

My Lexie hearing aids arrived in a simple box that included:

-A manual for setup
-A case to keep my hearing aids in
-Some alternate tubes and domes
-A few drying capsules
-Batteries
-A measurement tool to determine what length of tube I should use

I was anxious to try on the hearing aids, so I put the batteries, chose my tube length, and turned my new hearing aids on in less than 5 minutes. I was immediately impressed by the natural sound. Lexie hearing aids don’t use AI, rechargeable batteries or Bluetooth streaming but they are far from a cheap amplifier.

Programming My Hearing Aids With The Lexie App

After unboxing the hearing aids and trying them out, I downloaded the Lexie app, which is available for iOS and Android. I was extremely impressed by the simplicity of the app experience.

After downloading the app and registering with my name and info, my phone was easily paired with hearing aids.

Image of a woman using the lexie hearing aid app to program her hearing aids

The first thing the app did was guide me through a hearing test administered through my new hearing aids. The test places a big button on the screen that you tap each time you hear a beep. After I completed the test, the app indicated that it was programming the hearing aids to match my results, and I then landed on my control page where I could alternate environments, change the volume, or test again.

Control the volume through the app or using the buttons onboard the Lexie devices.

Wearing The Lexie Lumen Hearing Aids

Woman wearing Lexie hearing aids and holding them in her hand

Overall I’ve found the Lexie hearing aids comfortable and wearable.

A few things I’ve loved:

The weight and design is extremely comfortable
I’ve found the sounds to be very natural
Lexie hearing aids are simple to use. You can change things in the app, but you can also change the volume and environment settings using the buttons on the back
Mostly I love that Lexie is genuinely affordable and also works

Some drawbacks:

The hearing aids do not stream phone calls or music. For the price point, this is understandable, but as an avid podcast listener I would love to have the option to listen through my hearing aids.
Lexie requires batteries which need to be changed every 4-5 days.
Lexie does not offer the latest tech innovations like AI or sophisticated background noise reduction algorithms.

Overall Notes

Overall, Lexie hearing aids impressed me! The app was smooth and well designed, the hearing aid have been reliable and I’m excited to recommend the product to those who have been held back by budget. At $42 per month, Lexie might put some real pressure on the big guys.

Compare Lexie Lumen and Lexie’s new Bose hearing aid here | Shop Lexie at Best Buy here

Written by

Blake Cadwell

Reviewed by

Soundly Staff

Soundly conducts in-depth research to guide prospective hearing aid wearers. Our work is funded through reader support. When you buy through our links, we may earn a commission.

The breakdown

Lexie offers one of the most affordable products on the market but are they actually good? In short, yes. Lexie effectively cuts out the middle man by giving users the power to program their own hearing aids using their app. The result is a $2,000+ savings. Lexie also cuts their prices by selling a simple product that does not include Bluetooth and rechargeable tech.

Hearing professional holding a hearing aid

The tech inside

Lexie hearing aids don't come with Bluetooth streaming or rechargeable batteries, but they are packed with the essential tech that makes sound clearer, including directional microphones to improve speech understanding in noisy environments and adaptive noise reduction, which allows you to determine which sounds are important to you.

Perhaps the most impressive Lexie technology is its powerful app. The Lexie app puts you in control of your program and allows remote adjustments with Lexie's hearing professionals instead of office visits.

Getting up close

Lexie hearing aids sit behind the ear and offer buttons for easy volume control.

Ear tips and the behind-the-ear wires can be adjusted based on your ear size and shape.

Lexie's hearing aids come in 5 color options.

Overall notes:

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