Customs By ReSound Review, Prices, Features and More

September 7, 2022
Soundly Staff
Written by
Soundly Staff
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ReSound recently announced a new rechargeable, custom product. We got our hands on the product for a review and spoke to ReSound's head of audiology. In this review we'll share what we learned.

image of customs by ReSound

ReSound is blurring the line between headphones and hearing aids with their new Custom by ReSound. 

The smooth and rounded control buttons on each hearing aid look like they belong on a new set of Skull Candy headphones. Inside the ear, the hearing aids live up to their name. Each device is custom molded to match your ear canal's shape and size. This means increased comfort and sound quality. 


It shouldn't be a surprise that ReSound is finding the space between headphones and hearing aids. ReSound's parent company, GN, owns the popular headphone company Jabra. The brand was also the first to create a made-for-iPhone hearing aid design in 2013. 

If you've listened to Bluetooth streaming through an open-fit hearing aid, you'll know that hearing aids don't deliver great streaming quality. The sound usually lacks bass.  Customs by ReSound solve this issue by filling the ear and delivering very impressive music, podcast, and phone-call sound quality.


Our team tried this product and found the best music listening quality we've experienced across brands. 

Notable Technology In Customs By ReSound

Customs are rechargeable. Drop the devices in the charger for three hours and get a full day of battery life.

It's worth noting that the ReSound charge case is custom molded to match your hearing aids to ensure a perfect charging fit. That's a nice touch we haven't yet seen from other brands.

Customs by ReSound might be the most dexterity-friendly hearing aids we've seen.  


Customs By ReSound include dual microphones, which allows the devices to adjust for the direction a hearing aid wearer is looking. 

Like most Bluetooth hearing aids, Customs by ReSound allow hands-free calling with iPhone (you can leave your phone in your pocket), but you'll need to have your phone close by if you use an android. 

Customs by ReSound have an IP68 rating, meaning they can be submerged in 1.5 meters of water for 30 minutes without damage. This feature is especially useful for anyone who tends to forget they are wearing hearing aids when they jump in the shower. 


Drawbacks

Customs by ReSound are an impressive product by most standards, but there are a few drawbacks. 

  1. The hearing aids are built to look more like headphones than hearing aids. That means you might need to explain to your dinner mates that you aren't streaming a baseball game in the middle of the meal…or are you?
  2. Customs by ReSound require an in-person visit to a local audiologist. More hearing aid wearers are accessing hearing care online through brands like Lively or products like Jabra Enhance Plus. Customs by ReSound require an in-person visit to get a custom ear mold impression and initially program the devices. 
  3. This product isn't cheap. The hearing aids range from $4,500 - $8,000 for a pair depending on where you go and the service level.

Final Thoughts

If you are looking for a hearing aid that plays back music and podcasts with AirPod level quality, or you want a device that looks more like the latest headphone from Beats By Dre, Custom by ReSound could be a great choice. 

If you want a hearing aid that completely disappears in your ear or don't want to work with a local clinic, we suggest looking at something like Starkey Evolv AI or Lively

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–The Soundly team