ReSound In-Ear Flagship

ReSound Custom Hearing Aids

Name: ReSound Custom Hearing Aids
Brand: ReSound

Reviews, Prices, Models

Review updated Jan 26, 2026

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PROFESSIONAL FITTING

Rechargeable

In the Ear

Bluetooth

$ 2,298.00 / pair

4.5

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Background

ReSound is pushing custom hearing aids in a new direction with its latest Custom by ReSound lineup—blurring the line between traditional hearing aids and modern wireless headphones.

Custom by ReSound hearing aids are built using the same core technology as ReSound’s top-end hearing aids, with a focus on strong speech clarity and modern Bluetooth connectivity.

What makes this family stand out is its design: instead of hiding in the ear, Customs by ReSound lean into a headphone-like aesthetic while still being fully custom-molded for comfort and performance.

ReSound offers three in-ear custom styles, giving you flexibility depending on how much visibility, streaming, and convenience you want.
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Key Features

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Custom Fit with a Modern Look

Each ReSound Custom hearing aid is molded from an impression of your ear, creating a secure, comfortable fit that improves sound quality and retention.

Unlike traditional custom hearing aids, the rechargeable ITE and ITC models feature smooth, rounded outer shells and tactile buttons that look more like premium earbuds.
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Built on ReSound Hearing Tech

ReSound Custom hearing aids use the sound processing technology popular in ReSound’s behind the ear models. The sound quality is clear, assertive and snappy, prioritizing speech clarity in noisy environments.
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Bluetooth Streaming

Until a few years ago, most in-ear hearing aids didn’t support Bluetooth streaming. That’s changing quickly—especially for larger custom styles. ReSound’s ITE and ITC models now offer Bluetooth streaming from both iPhone and Android devices.

Because these hearing aids more fully seal the ear compared to open-fit designs, music, podcasts, and phone calls sound fuller and richer, with noticeably better bass and clarity. Streaming performance is especially strong compared to open-fit RIC hearing aids.
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Easy Handling and Strong Dexterity

ReSound has clearly prioritized ease of use with their flagship in-the-ear product.

Rechargeable models come with a custom-shaped charging case that makes placement intuitive and nearly foolproof. Onboard buttons are smooth, well-positioned, and easy to operate, making this one of the most dexterity-friendly custom products available.

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Compare the ReSound Custom Styles

ReSound Custom ITE R / ITC R (Rechargeable)

Best for: Streaming, convenience, and modern design

Rechargeable batteries with a custom-molded charging case
Bluetooth streaming for music, calls, and media
Modern, headphone-like aesthetic
Larger footprint than CIC customs, but easiest to handle

These are the “hero” products in the lineup and ideal if you want premium features and strong streaming in a custom form factor.

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ReSound Custom CIC (Completely-in-Canal)

Best for: Maximum discretion

Sits deep in the ear canal and is nearly invisible
Uses disposable batteries
No visible exterior design or large controls
Limited connectivity compared to larger models

This is the most discreet ReSound Custom option and best if visibility matters more than streaming or ease of handling.

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Notes on Sound Quality

ReSound Custom hearing aids deliver clear, crisp speech that we find has a brighter and more assertive tone. Compared to open-fit hearing aids, customs provide stronger low-frequency response, which improves music, media, and phone call quality.

Because these are prescription devices, sound can be professionally fine-tuned over time to match your preferences and listening environments.

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Are ReSound Customs Right for You?

If you like the idea of ReSound technology in an in-ear design—or want one of the most dexterity-friendly hearing aids on the market—Customs by ReSound could be a great fit.

Choose ITE R or ITC R if you want rechargeable convenience, excellent streaming, and easy handling
Choose CIC if invisibility is your top priority

One thing to note: the rechargeable ReSound Custom models are intentionally visible and can resemble wireless earbuds.

If you want help comparing ReSound Custom hearing aids to other in-ear or behind-the-ear options, our team can help you review the tradeoffs and connect you with local care for next steps.

Pros 👍

Full-featured, premium hearing aids
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Includes an in-person hearing test at a local clinic
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Comes with ReSound's advanced sound algorithms‍

Most dexterity friendly design

Cons 👎

More expensive than OTC options
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Requires multiple appointments to get a custom mold
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Can be less comfortable than behind-the-ear models in some ears

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Soundly Scorecard

Hearing Loss Level 🔊

Mild - Severe

Regardless of size, Customs by ReSound are fully customizable, prescription hearing aid appropriate for mild to severe hearing loss.
Custom earmolds are often recommended for severe hearing loss to provide superior comfort, improved sound quality, and reduced feedback.
If you have profound hearing loss, you may be a better fit for ReSound ENZO Q.

Care Type 🏥

Prescription

Customs by ReSound are prescription hearing aids that are fit and programmed by a HearingCare Professional (HCP).
·To create your custom hearing aids, an HCP will take earmold impressions in a clinic or in your home. Then, they will send those impressions to the ReSound manufacturing facility where a hearingaid will be custom made to fit your ears based on your ear impressions.
Afteran initial fitting, you can connect with your HCP remotely through the ReSound app.

Sound Quality 🔊

Strong in Background Noise

Customs by ReSound come equipped with robust background noise reduction features and directional microphones.

Comfort 🦻

Comfortable For All-Day Wear

CustomsBy ReSound sit comfortably in-the-ear due to their custom molded form factor.
Hearing aid preferences vary by individual and are often influenced by lifestyle and degree of hearing loss.Some users prefer custom in-the-ear (ITE) devices, while others may choose behind-the-ear (BTE) or receiver-in-canal (RIC) styles. Learn more about the different styles here.

Style 💫

In-The-Ear (ITE) and other custom styles

Customs by ReSound fit inside the ear.
Available models include full-shell, half-shell, in-the-canal, completely-in-the-canal.
ReSound offers six colors including black, champaign and a variety of brown shades.

Battery 🔋

Size-Dependent

Customs by ReSound in full-shell, half-shell, and in-the-canal sizes are rechargeable with up to 24 hours of battery life per charge.
Customs by ReSound in the completely-in-canal size use a disposable, size 10 battery(changed every 5-7 days).
A unique feature of Customs by ReSound is that the charging case is also custom molded to match your custom hearing aids. This feature is designed for ease of placing your hearing aids in the charger.

Connection 📡

Size-Dependent

Customs by ReSound offer Bluetooth^® streaming in full-shell, half-shell and in-the-ear sizes.
Customs by ReSound does not offer Bluetooth streaming in completely-in-canal size.
iPhone users can enjoy hands-free phone calls, while Android™ users are required to keep their phones close to answer and end phone calls.
Customs by ReSound use Apple's MFI connection and Android's ASHA connection to stream audio and media through Bluetooth.

Dexterity Level 🤏

Easy

Customs by ReSound might be the most dexterity friendly product on the market. Key features include:

Large push-buttons
Single piece fits into the ear
Custom-molded, conduction charger makes it easy to charge devices

Waterproof Level 💦

IP68

Customs by ReSound are water resistant with a rating of IP68.
This hearing aid can withstand dust and water submersion in one meter of water for up to 30 minutes.

App features 📱

Customization | Find My Hearing Aids

Remote care: After an in-office activation by an HCP, the remote care option is available on the app
Customization: Volume control, treble/bass, streaming treble/bass, programs
Tinnitus masking: Customizable programs with an HCP or use the Resound Relief app to experiment with masking noise
Find my hearing aid: Available, feature is included in the app

Read our full review of the ReSound App here.

How Soundly RX Care Works

Start with a free local hearing test
Every Soundly RX journey begins with a free hearing test at a vetted clinic near you. We work with 6,500+ clinics nationwide, so care stays local and convenient
Access all major hearing aid brands
You’ll be able to explore the leading prescription hearing aid brands, with upfront pricing listed on Soundly so there are no surprises
Better pricing, already negotiated
Soundly offers transparent pricing that is typically 25%–40% lower than working directly with local clinics, without sacrificing quality or technology
Try hearing aids with a longer return window
If you decide to proceed with a pair of prescription hearing aids, you’ll have 60-days to return the devices, compared to the 30–45 days most clinics offer, giving you more time to be sure your choice is right
Purchase locally, with Soundly support
If you move forward, you’ll purchase your hearing aids through the local clinic using Soundly’s pricing. After that, our dedicated support team is available by phone and text for ongoing questions or guidance
The best of both worlds
You get local, in-person clinical care combined with Soundly’s online convenience, transparency, and ongoing support at every step

"The products are priced fairly and the staff has been easy to work with. They are very responsive."

— Doug W.

"I was very satisfied with the time spent and usefulness of the consultation. I will call again if I have additional questions."

— Ron K.

"Every aspect of working with Soundly felt supportive from the initial conversation, picking out the best OTC hearing aids for my needs, the excellent and speedy shipment of the hearing aids, the clear and precise follow-through emails, the crystal clear help from the audiologist getting started... the intention of excellent service is one that a customer seeks and seldom finds these days. But Soundly is an exceptional example of what great service, careful follow-up attention, and a committed work staff can accomplish. My experience with Soundly has been excellent throughout."

— Kim E.

"It was great. All my questions were answered. I set up my hearing aids the previous week and wrote down my questions and the Soundly team took care to answer them all."

— John M.

"Recommended products working well for our needs at a good price."

— Donal H.

"The Soundly team has been phenomenal! Can’t ask for better! They truly seem to care about helping customers and potential customers!"

— Brandy T.

"Soundly is a stellar company. Keep it up. You guys are terrific!"

— Paul A.

"Excellent customer service. I felt educated and never felt like it was a sales pitch. Kind, professional and helpful information to help make a good decision for me."

— Carole P.

"My experience with Soundly and it's team members has been first class. Thank you for the care & attention you all provide!"

— George H.

"The professional, friendly, helpful people who I have spoken and talked to have been able to provide me with the best advice and guidance."

— Marita S.

"Wide array of products are available. - Customer service was readily available and helpful in resolving issues."

— Kenneth M.

"Very good communication all the way through the research and purchasing process."

— Bastian V.

"Smooth transaction, prompt and professional replies to any questions or problems. All good."

— Leonard S.

"amazing service. thanks. I expected to have to solve the shipping problem myself."

— Rolland S.

"Even though my aids got lost in Fedx, your representative communicated that they would handle it and send new ones. Pretty impressive service and follow up."

— Rolland S.

"In every contact, YouTube video, conversation, you guys seem sincere, knowledgable, honest and helpful. And your prices are good too."

— Don O.

"Good service with the ability to speak with someone."

— Dan B.

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— Name

Overview
About ReSound
Fitting Process
Technology
Final Thoughts
Final Thoughts
Final Thoughts

Customs By ReSound are a hearing aid product that blurs the line between a pair of modern Bluetooth headphones and a premium, medical-grade hearing aid.

The sleek buttons and black body color look nothing like the hearing aids I remember my grandparents wearing, but I’m pretty sure these are the most dexterity-friendly hearing aids on the market.

Image of a man wearing customs by resound and holding them in hand

As I write this review, I’m listening to a 90s hits Spotify playlist streamed straight into my hearing aids.

In this guide, I’ll talk you through everything I’ve learned about Customs by Resound.

Let’s get into it!

About ReSound

ReSound is the lead hearing aid brand owned by GN Group, the 4th largest maker of hearing aids in the world. GN has headquarters in the outskirts of Copenhagen, but its impact is global, providing products in over 100 countries.

ReSound hearing aids are available from leading hearing care professionals and are considered one of the most respected brands by audiologists. ReSound was the first brand to feature an iPhone-compatible hearing aid in 2013. They continue to innovate with more intelligent devices, longer battery life, and unique design.

One thing I appreciate about ReSound is their tendency to design products that look just a little bit sleeker than the standard. I'm a big fan of the design in the popular ReSound reciever in canal products, and I think Customs by ReSound are one of the best-looking hearing aids of their kind.

Fun fact. ReSound wasn't always a European company. It was founded by Rodney Perkins, who grew up in Evansville, Indiana, and advanced technology from Bell Labs to create hearing aids.

Fitting Process

Customs by ReSound Custom Earmold Process

Appointment #1 - Hearing Test and Ear Impressions

If you are interested in getting custom hearing aids from ReSound, you’ll want to start by finding a local audiologist. Get started at the top of this page or get in touch with our team to pair you with a local clinic that offers ReSound products.

I worked with my go-to local clinic and set up an initial appointment to test my hearing and gather earmold impressions.

Earmold impressions were taken by filling the canal of my ear with a green paste that was removed a few minutes later. That imprint was then shipped to Resound to create my custom devices.

Appointment #2 - Programming and Adjustments

A few weeks later, I returned to my local clinic to retrieve my custom hearing aids. Each device is slightly different from the other to account for my specific ear shape. One very cool feature of the new Customs by Resound is that the hearing aid recharge case is also custom molded to match the exact shape of each device.

The result is that replacing these devices in the case is almost foolproof.

My audiologist and I sat together as she programmed the new hearing aids and asked me a series of questions. Once they were customized to my hearing loss, we paired the devices to my iPhone (customs also work with Android), and I got back in my car to make my way through afternoon traffic.

Follow Up Appointments - Fine Tuning The Sound

Nearly all hearing professionals offer free follow-up appointments for 1-3 years. Customs by ReSound allow for remote programming adjustments, so when I need to tune-ups I will likely be able to do that from the comfort of home.

Technology

Customs by ReSound are packed with the latest hearing technology. Here are some of the highlights.

Customization - For starters, these are full-featured hearing aids with full customization capabilities, impressive sound algorithms, and dual microphones to process background noise.

App controls - The ReSound app gives users control over fine-tuning and preset programs like "restaurant", "outdoor", "music," and more. Users can tweak sound settings and save them as programs in the app.

Bluetooth - Like most Bluetooth hearing aids, Customs by ReSound allow hands-free calling with iPhone (you can leave your phone in your pocket), but you'll need to have your phone close by if you use an Android.

woman using Customs by ReSound to make a phone call

Water Resistant - The components in Customs by ReSound are coated with water-resistant material that makes this product waterproof up in up to 4 feet of water. It’s not recommended that you swim in the product, but an accidental shower shouldn’t affect performance.

Rechargeable - Each product comes with a custom molded hearing aid charge case. Three hours of charging gives a full day of use.

Final Thoughts

If you want an in-ear hearing aid that delivers music and podcasts with near-AirPods-level quality—or a design that looks more like modern headphones than a traditional hearing aid—Custom by ReSound is a strong choice.

If you’re looking for an in-ear option sold over the counter, consider Eargo 8, or compare ReSound customs with other custom-molded options from Starkey and Oticon.

Need help deciding? Call or text our team at 1 (833) SOUNDLY.

A great option for anyone looking for a full-featured hearing aid that is easy to handle.

Written by

Blake Cadwell

Reviewed by

Lead Editor

Blake Cadwell is a hearing aid wearer and co-founder at Soundly. Soundly began as a passion project after Blake’s frustrating search for hearing aids. Blake regularly tests and reviews hearing technology to share his experience with Soundly’s readers.

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Technology Level	Quiet Conversations	Outdoor Environments	Phone & Streaming	Busy Restaurants	Meetings & Services	Large Gatherings	Concerts & Sports	Flagship Noise Management Features	Best For
Essential	✅	✅	✅	◻️	◻️	◻️	◻️	◻️	At-home listening, one-on-one conversations
Standard	✅	✅	✅	✅	✅	◻️	◻️	◻️	Social settings, small groups, light noise
Advanced	✅	✅	✅	✅	✅	✅	◻️	◻️	Active lifestyles, frequent social situations
Premium	✅	✅	✅	✅	✅	✅	✅	✅	Challenging environments, latest features, best possible clarity

✅ = Performs well
◻️ = Limited or situational performance

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