Rexton (Costco) Review

Name: Rexton (Costco)
Brand: Costco

Prices, Sound Recordings, Models

Blake Cadwell

Amy Sarow, AuD, CCC-A

Updated Jan 24, 2024

Methodology

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Behind the Ear

Bluetooth

Rechargeable

PROFESSIONAL FITTING

In the Ear

Affordable

$ 1,499.99 / pair

4.4

Reviews

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Costco offers three prescription hearing brands - Jabra, Philips and Rexton.

Costco doesn’t manufacture hearing aids themselves; instead, they purchase devices from three of the largest manufacturers and sell them through their in-store hearing clinics. You will need a Costco membership to access Costco hearing aids.

Product and Styles

WS Audiology manufactures Rexton hearing aids and uses equivalent technology to the popular private practice product called Signia. Rexton hearing aids are available in a variety of form-factors, including a standard rechargeable RIC (similar to Signia Pure Charge&Go 7AX), the sleeker slim design (similar to Signia Styletto 7AX), and a completely-in-canal version (similar to Signia Silk 7X). Costco also offers high-powered BTE options for customers with severe hearing loss.

There are pros and cons to going to Costco for your hearing aids. Some people have a great experience, while others feel the staff is under-trained for their needs.

Ultimately it’s hard to deny that Costco offers some of the best technology available at an impressive price. We recommend Costco as an option for budget seekers with a Costco nearby. If you have a complex hearing situation like asymmetrical hearing loss, past surgeries, or severe hearing loss, you’ll likely have more success with a more trained audiologist.

Rexton Vs. Jabra and Philips

We like Rexton hearing aids for their long-lasting battery (36 hours on a single charge) and range of designs. We also love the modern charging options within the Rexton family.

The slim version of the hearing aid offers wireless charging and the standard RIC option comes in a great looking AirPod-like case.

Rexton’s underlying noise-management technology has several strengths including a dual processing chip that separates speech and background sounds.

Pros 👍

Free hearing test for members.
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Lower prices compared to similar products in clinic.
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One loss or damage replacement for free (valid for two years).
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Clean your hearing aids any time at Costco for free while you shop.

Cons 👎

Membership required.
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Costco relies mainly on hearing aid dispensers rather than audiologists.
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Requires in-person visits (not possible for some).
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Phonak, Starkey, and Widex are not available at Costco.

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Soundly Scorecard

Hearing Loss Level 🔊

Mild - Severe

Rexton's family of hearing aids is fully customizable and appropriate for mild-severe hearing loss
If you have severe hearing loss, your Costco provider may fit you with a custom earmold to reduce feedback

Care Type 🏥

Prescription

Rexton's family of devices are programmed by a licensed professional at Costco
Rexton is not widely available outside of Costco
After an initial fitting, you can connect with your care provider remotely through the Rexton app

Sound Quality 🔊

Strong in Background Noise

Rexton uses a unique Split Processing technique helps isolate background noise and boost speech clarity.
Rexton's Own Voice Processing (OVP) helps take the edge off of that uncomfortable sound quality of the user's own voice that many patients experience when adjusting to hearing aids.

Comfort 🦻

Very Comfortable For All-Day Wear, Somewhat Comfortable For All-Day Wear

Rexton offers several hearing aid styles.

The brand's behind-the-ear style devices are very comfortable for all-day use.
Rexton's custom-molded hearing aids are mostly comfortable for all-day wear.
Rexton's ready-to-wear in-the-ear device (similar to Signia Silk) is comfortable enough for all-day wear but less comfortable than other styles.

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Style 💫

Behind The Ear, In The Ear - Molded, In The Ear - Non Molded

Rexton offers a full family of styles including behind-the-ear, in-the-ear with a custom mold and in-the-ear without a custom mold.
Rexton's flagship behind-the-ear device is one of the smallest receiver-in-canal hearing aids on the market
Behind-the-ear wearers can choose from ten color schemes including: Black, Graphite, Dark Champagne, Silver, Pearl White, Fine Gold, Deep Brown, Sandy Brown, Rose Gold and Beige
In-the-ear wearers can choose from light and dark faceplates

Battery 🔋

Rechargeable Or Disposable, Size-Dependent

Behind-the-ear styles come with either disposable or rechargeable batteries
Behind-the-ear Rexton devices give up to 36+ hours on a full charge
In-the-ear devices come with disposable batteries or rechargeable batteries depending on the size

Connection 📡

Bluetooth Available, Size-Dependent

Rexton's behind-the-ear models allow Bluetooth streaming, music listening, and phone calls. iPhone users can take calls hands-free, while Android users must keep their phones close to pick up outbound audio
Some of Rexton's in-the-ear models offer Bluetooth depending on size

Dexterity Level 🤏

Average

Rexton's behind-the-ear options are reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
Dexterity for in-the-ear options vary based on selected size

Waterproof Level 💦

IP68

Rexton's flagship behind-the-ear devices are water resistant with an IP rating of 68
This hearing aid can withstand dust and water submersion in one meter of water for up to 30 minutes

App features 📱

Has An App, Telehealth Capable, Find My Hearing Aids

Remote care: Included in the Rexton app (not a separate app)
Customization: Treble/bass, volume, microphone directionality
Tinnitus masking: Customizable options through your Costco professional
Find my hearing aid: Not available
Health tracking: Step tracking, activity (e.g., high intensity versus low), and wear time

Costco Process

Rexton Hearing aids are sold at Costco clubs throughout the U.S. Costco offers their members premium technology at discounted prices through their in-store hearing centers.

Costco’s hearing center staff are primarily hearing instrument specialists, although some Costco staffers are audiologists.

If you choose to work with Costco for your hearing care, you must schedule an appointment at a local store. Read our full review of the process here.

How to Choose a Style

Costco offers a range of hearing aid brands and styles. Around 85% of customers select a hearing aid that sits behind their ear (often called receiver-in-canal or RIC). RIC hearing aids have the most advanced technology and are generally more comfortable and less expensive.

Costco also offers some in-the-ear models, which some users enjoy for ease of handling and personal preference. Most in-the-ear models require an earmold which will be taken in a Costco Store and then shipped to the manufacturer to create a one-of-one hearing aid for you.

We suggest a behind-the-ear RIC style hearing aid for most first-time hearing aid wearers.

Read our full guide to selecting a hearing aid style here.

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ZipHearing

Overview
Rexton Hearing Aids Models
Rexton Technology & Features
Rexton Pros & Cons
Conclusion
Products
Final Thoughts

Looking for more hearing aids at Costco? Among Costco's hearing aid options, Rexton has many attractive features. Read on to learn about the latest Rexton models, device technology and features, pros and cons, prices, and how the products compare to other options at Costco.

Background

Rexton hearing aids are a rebranded version of Signia hearing devices. Signia (formerly Siemens) is part of the Sivantos Group which is one of the top six hearing aid manufacturers. Some key features of Signia products that stand out include their split processing technology that helps in background noise, one of the smallest instant-fit CIC hearing aids on the market, and several convenient charger options for their rechargeable hearing devices.

An Audiologist’s Review of Rexton Hearing Aids

January 23, 2023

Written by

Amy Sarow, AuD, CCC-A

Reviewed by

Soundly Staff

Rexton Hearing Aids Models

Rexton has several different hearing aid form factors in its M-CORE line and new BiCore hearing aid line. The hearing aid options include RIC, BTE, and IIC models. These models come with directional microphones, sound processing algorithms, feedback cancellation systems, and noise reduction capabilities.

Current Rexton models include BiCore C R-Li and C R-Li T, BiCore ITE/ITC custom options, M-CORE SR, M-Core R, and M-Core iX.

BiCore C R-Li and C R-Li T

Costco offers a bundle with its newest Rexton RIC rechargeable hearing aids. These hearing aids feature split processing technology that can help give you an extra boost in background noise. These RIC hearing aids have a traditional profile with a button for volume control and an optional telecoil feature. Additionally, you'll enjoy direct streaming to your iPhone or compatible Android phone. This device comes with a variety of charging options, as you'll virtually never run out of battery life with BiCore R-Li T getting up to 39 hours without streaming. And that’s not all, the BiCore R-Li can provide up to 28 hours of power from a single charge. Even with just five hours of streaming, the aids can each still get 36 hours and 24 hours respectively.

BiCore ITE/ITC Custom Options

These custom hearing aids are Bluetooth compatible and connect to iPhone or compatible Android devices. They offer an impressive 28 hours of battery life—without streaming—from a single charge and the contactless charging feature is easy to use for those with dexterity concerns. In terms of color choices, these hearing aids come in various shades to match skin tone.

M-CORE SR

Many like the design of this hearing aid, which resembles the award-winning Styletto X from Signia, a slim RIC design. This rechargeable device (with a lithium-ion battery) can last a full day on just a three-hour charge. With its portable case, it can hold an additional three days of charge for added convenience on the go.

M-CORE B-LI

This BTE-style hearing aid has a more traditional profile and can be fitted with slim tubes or an earmold for flexibility (within the fitting range to fit mild to profound hearing loss with the B-Li M, B-Li P, and B-Li HP options). This hearing aid uses a rechargeable battery and an optional telecoil feature. And, it's rather impressive with 61 hours of runtime on a single charge.

M-Core R

This RIC hearing aid comes with rechargeable or disposable battery options and an optional telecoil feature. If you’re also looking for variety in color shades, this more traditionally shaped RIC hearing aid comes in 10 different hues.

M-CORE iX

These hearing aids offer an instant fit option with an ear tip that comfortably fits the ear canal. Unfortunately, this product does not provide rechargeability and will not be compatible with a SmartPhone either. However, if discretion and small size are a priority, this option may work well for you.

Rexton Technology & Features

The newer hearing aids in the BiCore series offer enhanced noise-reduction capabilities and splendid rechargeability. As also seen with Signia products, Rexton offers an array of convenient charging options. Rexton products also come with various optional accessories such as wireless remote controls, remote microphones, and TV streamers for easier access. Additionally, Rexton’s devices have a three-year warranty for added peace of mind.

Convenient Rechargeability Options

Need more rechargeable options? Except for instant fit devices, nearly all hearing aid options are rechargeable. Most hearing aid users prefer this option for the convenience of never running out of battery life while out and about in their daily lives. Some of my BTE patients with hearing loss sometimes alternate wearing one hearing aid at night for personal safety. The impressive battery life of 61 hours on a single charge means this option is open to those patients.

Made for iPhone

Rexton hearing aids are equipped with a Made for iPhone capability which covers streaming and wireless connectivity with Bluetooth-compatible devices and TVs. This hearing aid offers connectivity options for anyone who likes to video stream or listen to music.

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Rexton Pros & Cons

Rexton hearing aids offer excellent technology in various form factors to cover a wide range of hearing loss and aesthetic preferences. While Rexton is available at a more budget-friendly price, their products are equivalent to the Signia advanced level of technology. It’s a good product for the cost. However, if you’re looking for more support in background noise, then a premium Signia device will offer maximum support in background noise. Read more about levels of hearing aid technology here.

Remember, glitches happen. Bluetooth connectivity can have glitches at times. Check with your hearing care provider regarding any recent changes or updates. In my experience, Android phones tend to have more glitches than iPhones. However, many people experience technical glitches once software updates come out, regardless of the hearing aid manufacturer. Experience single-sided deafness? Then look at the CROS option because Rexton does not offer it, but you can get a CROS through Signia.

Rexton Prices & Comparisons To Other Options At Costco

One of the main benefits of using a Rexton hearing aid is its affordability; depending on the model you choose, you can expect to pay $899 per device with an additional cost of $100 for an earmold. Of note, the price may vary based on your location. Additionally, all of their products come with a three-year warranty protecting against any malfunctions or repairs needed during that period, which can be incredibly helpful if something goes wrong.

When comparing different brands there are certain factors to consider: extended battery life, sound quality, comfort level, and customer service. Rexton offers more form factors in their hearing technology than some products at Costco, such as the Philips hearing aid line.

However, Rexton hearing aids offer many of the same features as their Signia counterparts at an affordable price. Consider all these before making your final decision about which product is right for you.

While Rexton (and Costco) offer an impressive selection of features at an accessible price point, there are better options than Costco if you're looking for more customized care or have single-sided hearing loss or complex hearing loss.

Conclusion

All in all, there are many great reasons you might choose Rexton hearing aids. They offer quality products at an affordable price along with helpful features such as Bluetooth streaming capability, directional microphones, sound processing algorithms to help with background noise, et cetera.

So if you're looking into getting new hearing aids, then definitely consider Rexton hearing aids.

Written by

Amy Sarow, AuD, CCC-A