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Rexton (Costco) Review

Prices, Sound Recordings, Models
Blake Cadwell
Blake Cadwell

Blake Cadwell is a hearing aid wearer and co-founder at Soundly. He regularly tests and reviews hearing technology to share his experience with Soundly’s readers. Blake's research and perspectives have been featured in the The New York Times, Washington Post, LA Times, AARP and FastCompany.

Amy Sarow, AuD, CCC-A
Amy Sarow, AuD, CCC-A

Dr. Amy Sarow is a practicing clinical audiologist and serves as Audiology Lead for Soundly. Her expertise and experience span topics including tinnitus, cochlear implants, hearing aid technology, and hearing testing. She holds a doctoral degree in audiology from the University of Iowa. During her residency at Mayo Clinic, Dr. Sarow was inspired by the three-tiered, patient-centered approach, incorporating clinical work, teaching and research.

About Soundly

Soundly is an independently owned hearing health research tool. Our reviews are conducted by hearing aid wearers and audiologists. We physically review the leading hearing aids on the market for sound quality, comfort, durability, and more. Our review process starts with hands-on unboxing and days, weeks, or months of wear. We also record live sound demos using a calibrated binaural microphone (read more here). We experiment with backend fitting software for prescription products and use test box measures to measure prescriptive accuracy and flexibility. Our work is funded through reader support. When you buy through our links, we may earn a commission. Read more about our story here.

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Behind the Ear
In the Ear
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Costco offers three prescription hearing brands - Jabra, Philips and Rexton.

Costco doesn’t manufacture hearing aids themselves; instead, they purchase devices from three of the largest manufacturers and sell them through their in-store hearing clinics. You will need a Costco membership to access Costco hearing aids.  

Product and Styles 

WS Audiology manufactures Rexton hearing aids and uses similar technology to the popular private practice product called Signia. Rexton hearing aids are available in a variety of form-factors, including a standard rechargeable RIC, the sleeker slim design, and a completely-in-canal version. Costco also offers high-powered BTE options for customers with severe hearing loss. 

There are pros and cons to going to Costco for your hearing aids. Some people have a great experience, while others feel the staff is under-trained for their needs.

Ultimately, it’s hard to deny that Costco offers some of the best technology available at an impressive price. We recommend Costco as an option for budget seekers with a Costco nearby. If you have a complex hearing situation like asymmetrical hearing loss, past surgeries, or severe hearing loss, you’ll likely have more success with a more trained audiologist. 

Rexton Vs. Jabra and Philips

We like Rexton hearing aids for their long-lasting battery (36 hours on a single charge) and range of designs. We also love the modern charging options within the Rexton family.

The slim version of the hearing aid offers wireless charging and the standard RIC option comes in a great looking AirPod-like case. 

Rexton’s underlying noise-management technology has several strengths: a processing chip that separates speech and background sounds as well as multiple beam-forming capability to follow mulitple talkers in noise with the new Rexton Reach.

Pros 👍
  • Free hearing test for members.
  • Lower prices compared to similar products in clinic.
  • One loss or damage replacement for free (valid for two years).
  • Clean your hearing aids any time at Costco for free while you shop.
Cons 👎
  • Membership required.
  • Costco relies mainly on hearing aid dispensers rather than audiologists. 
  • Requires in-person visits (not possible for some).
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Soundly Scorecard
Hearing Loss Level 🔊
Mild - Severe
  • Rexton's family of hearing aids is fully customizable and appropriate for mild-severe hearing loss
  • If you have severe hearing loss, your Costco provider may fit you with a custom earmold to reduce feedback
Care Type 🏥
  • Rexton's family of devices are programmed by a licensed professional at Costco
  • Rexton is not widely available outside of Costco
  • After an initial fitting, you can connect with your care provider remotely through the Rexton app
Sound Quality 🔊
Strong in Background Noise
  • Rexton uses a unique background noise processing technique that not only helps isolate background noise and boost speech clarity, but also allows the user to follow multiple talkers, thanks to its multiple beam-forming capability.
  • Rexton's My Voice helps take the edge off of that uncomfortable sound quality of the user's own voice that many patients experience when adjusting to hearing aids.
Comfort 🦻
Very Comfortable For All-Day Wear, Somewhat Comfortable For All-Day Wear

Rexton offers several hearing aid styles.

  • The brand's behind-the-ear style devices are very comfortable for all-day use.
  • Rexton's custom-molded hearing aids are mostly comfortable for all-day wear.
  • Rexton's ready-to-wear in-the-ear device (similar to Signia Silk) is comfortable enough for all-day wear but less comfortable than other styles.

Style  💫
Behind The Ear, In The Ear - Molded, In The Ear - Non Molded
  • Rexton offers a full family of styles including behind-the-ear, in-the-ear with a custom mold and in-the-ear without a custom mold.
  • Rexton's flagship behind-the-ear device is one of the smallest receiver-in-canal hearing aids on the market
  • Behind-the-ear wearers can choose from ten color schemes including: Black, Graphite, Dark Champagne, Silver, Pearl White, Fine Gold, Deep Brown, Sandy Brown, Rose Gold and Beige
  • In-the-ear wearers can choose from light and dark faceplates
Battery 🔋
Rechargeable Or Disposable, Size-Dependent
  • Behind-the-ear styles come with either disposable or rechargeable batteries
  • Behind-the-ear Rexton devices give up to 36+ hours on a full charge
  • In-the-ear devices come with disposable batteries or rechargeable batteries depending on the size
Connection 📡
Bluetooth Available, Size-Dependent
  • Rexton's behind-the-ear models allow Bluetooth streaming, music listening, and phone calls. iPhone users can take calls hands-free, while Android users must keep their phones close to pick up outbound audio
  • Some of Rexton's in-the-ear models offer Bluetooth depending on size
Dexterity Level 🤏
  • Rexton's behind-the-ear options are reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
  • Dexterity for in-the-ear options vary based on selected size
Waterproof Level 💦
  • Rexton's flagship behind-the-ear devices are water resistant with an IP rating of 68
  • This hearing aid can withstand dust and water submersion in one meter of water for up to 30 minutes
App features 📱
Has An App, Telehealth Capable, Find My Hearing Aids
  • Remote care: Included in the Rexton app (not a separate app)
  • Customization: Treble/bass, volume, microphone directionality
  • Tinnitus masking: Customizable options through your Costco professional
  • Find my hearing aid: Not available
  • Health tracking: Step tracking, activity (e.g., high intensity versus low), and wear time
Costco Process

Rexton Hearing aids are sold at Costco clubs throughout the U.S. Costco offers their members premium technology at discounted prices through their in-store hearing centers. 

Costco’s hearing center staff are primarily hearing instrument specialists, although some Costco staffers are audiologists. 

If you choose to work with Costco for your hearing care, you must schedule an appointment at a local store. Read our full review of the process here.

How to Choose a Style

Costco offers a range of hearing aid brands and styles. Around 85% of customers select a hearing aid that sits behind their ear (often called receiver-in-canal or RIC). RIC hearing aids have the most advanced technology and are generally more comfortable and less expensive. 

Costco also offers some in-the-ear models, which some users enjoy for ease of handling and personal preference. Most in-the-ear models require an earmold which will be taken in a Costco Store and then shipped to the manufacturer to create a one-of-one hearing aid for you.  

We suggest a behind-the-ear RIC style hearing aid for most first-time hearing aid wearers. 

Read our full guide to selecting a hearing aid style here


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