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Jabra Enhance Select 500 Review

Name: Jabra Enhance Select 500
Brand: Jabra

Prices, Sound Recordings, Models

Review updated Feb 21, 2025

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Behind the Ear

Bluetooth

PROFESSIONAL FITTING

Rechargeable

$ 1,995.00 / pair

4.6

2629 Reviews

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The Jabra Enhance Select 500 is one of the most well-rounded hearing aids on the market, offering clinic-grade technology at half the price. Customers benefit from 100-day returns, unlimited remote adjustments, and seven-day-a-week customer service. Designed for those with mild-to-moderate hearing loss, the Jabra Enhance Select 500 is ideal for users with basic tech skills. While the 500 is the most advanced and popular model, customers can also choose the Enhance Select 300 or 100 for a more budget-friendly option.
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Jabra Hearing Aid Background

Jabra, a trusted name in audio technology, is owned by GN, the Danish audio giant and the world’s fourth-largest hearing aid manufacturer. Jabra’s hearing aids use the same advanced technology as ReSound, a brand typically available only through local audiology clinics. Instead of requiring self-fitting or in-clinic visits, Jabra asks customers to take a hearing test or upload their existing test results. Jabra then uses this information to pre-program the devices before shipping them to your home, ensuring a customized sound experience. This approach has led to thousands of 5-star reviews, blending hands-on care, convenience, and affordability—key reasons we recommend Jabra to many users.

Jabra Enhance currently offers three models within the Enhance Select series:

Enhance Select 500: Smallest design, most advanced sound-processing, LE Audio streaming capabilities for calls, music, and media.
‍Enhance Select 300: Slightly larger, same sound-processing as 500, older version of Bluetooth connection.‍
Enhance Select 50R: An affordable option with slightly less advanced sound. Still an ideal for shoppers on a budget.
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What We Like About the Jabra Enhance Select 500

Blend of professional Care and Convenience: Jabra Enhance strikes a balance between in-clinic care and fully self-serve OTC models, offering customers the best of both worlds.
Sound Quality: Enhance Select 500 is on-par with the best prescription hearing aids on the market. 500 provides natural, clear sound for all environments.‍
Bluetooth Connectivity: Enhance Select 500 uses the newest version of Bluetooth streaming (LE Audio) which increases streaming range and sound quality.‍
Rechargeable Convenience: All three models come with rechargeable batteries which last 30+ hours on a single charge.‍
We confidently recommend Jabra, backed by GN’s 100 years of expertise in hearing health.
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Who Is Jabra Enhance Select 500 Best For?

Mild-to-Moderate Hearing Loss: Ideal for users seeking clear sound in various environments.
Tech-Savvy Individuals: The self-directed setup and app customization are perfect for users comfortable with smartphone technology.
Preference for Bluetooth Streaming: This model is great for users who want to stream media or take calls directly through their hearing aids.

Pros 👍

‍One of the most affordable and convenient ways to purchase online while maintaining professional care
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Comes with a 100 day free-return period
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Offers rechargeable batteries and Bluetooth streaming

Cons 👎

‍Remote care requires users to be somewhat tech savvy
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Jabra only offers styles that sit behind the ear
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More expensive than OTC alternatives like Sennheiser All Day Clear

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Soundly Scorecard

Hearing Loss Level 🔊

Mild - Severe

Jabra Enhance Select is a fully customizable, prescription hearing aid appropriate for mild-severe hearing loss
If you have severe hearing loss and struggle with feedback (squealing) you may need a custom earmold (not available through Jabra Telehealth)
If you have profound hearing loss, you may be a better fit for a high-powered BTE style hearing aid (note available through Jabra Telehealth)

Care Type 🏥

Telehealth

Jabra is a remote care brand that programs and delivers your hearing aids through Telehealth
Take or submit a hearing test and a Jabra professional will program your hearing aids and ship them to your door
Three years of unlimited support is included with every purchase
Jabra Enhance Select hearing aids come with the capability for remote adjustments. This feature means you don't need to ship your hearing aids back to get program updates

Sound Quality 🔊

Strong in Background Noise

Jabra Enhance Select is manufactured by GN Hearing (the makers of ReSound hearing aids)
Jabra devices come with a strong set of background noise handling features and app controls

Comfort 🦻

Very Comfortable For All-Day Wear

Jabra Enhance Select comes in a small and comfortable receiver-in-canal style that is easy to wear all day

Style 💫

Behind The Ear

Sits behind the ear with a receiver (speaker) that reaches into the ear canal
The form factor of Jabra Enhance Select is comparable to ReSound hearing aids
Choose between five colors including: Sparkling Silver, Champaign, Gold, Bronze and Warm Grey

Battery 🔋

Rechargeable Or Disposable

Jabra Enhance Select offers three levels of technology. Select 500 and Select 300 come with rechargeable batteries and as of May 2024, Select 50 also comes with rechargeable batteries
30 hours on a full charge
Comes with a portable charger (does not need to be plugged in)

Connection 📡

Bluetooth Available

All Jabra Enhance Select technology levels allow Bluetooth streaming, music listening, and phone calls.
Jabra Enhance Select 500 uses Bluetooth LE Audio (Auracast ready) and is handsfree for iPhone (11 and newer) and compatible Android models
Jabra Enhance Select 300 allows iPhone users to take calls hands-free, while Android users must keep their phones close to pick up outbound audio
Jabra Enhance Select 300 uses Apple's MFI connection and Android's ASHA connection to stream content through Bluetooth

Dexterity Level 🤏

Average

Jabra Enhance Select is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)

If dexterity is a concern we recommend Select 300, which is larger and easier to grasp than the microRIE (Select 500)
The Jabra Enhance Select charge case uses induction charging and is fairly easy to handle

Waterproof Level 💦

IP68

All levels of Jabra Enhance Select have an IP rating of 68
These hearing aids can withstand dust and water submersion in one meter of water for up to 30 minutes

App features 📱

Has An App, Telehealth Capable

Customization: Treble/bass, volume, microphone directionality
Jabra Enhance Select includes Telehealth capabilities through the Jabra app

What's Included

2 hearing aids and a charging case

Manufacturer loss and damage protection and warranty

3 years of follow-up care with the Jabra audiology team

Free mobile app for easy adjustments

Support from the Jabra Care Team, 7 days a week

Return Policy

Jabra Enhance offers a 100-day risk-free trial

Technology

Manufactured by GN Hearing, a trusted leader in the category

Offers powerful background noise reduction and intelligent sound algorithms

Rechargeable with 30-hour battery life after just 3 hours in the charger

Stream music, podcasts, and phone calls through Android and Apple phones

Change the volume and program using the app or buttons on the hearing aid

Get remote care and program adjustments from anywhere (no office visit required)

How It Works

Start by clicking "am I a candidate" on the Jabra website.

Jabra will recommend a model (we typically recommend 500).

A Jabra audiologist will program your hearing aids to match your hearing loss and ship the product to your home.

After you have the product in hand, you can make adjustments using your app or schedule free follow-up appointments to make further programming adjustments.

Every pair of Jabra hearing aids comes with 3 years of free service and 100-day returns.

"So far after my first conversation with the audiologist, they are better then the initial settings. You can adjust them though your cell phone also. They also come with a 100 day return policy, which is one of the best out there."

— Mike

"These are great hearing aids at a great price. They fit my ears perfectly."

— David

"I took the leap because of the money back trial. I'm so glad I did."

— Diana

"I have a pair of hearing aids I got in 2013 that cost $6000, and these are better! They replace your bluetooth headset as well, and I can really hear people even in noisy places! And the customer support has been great."

— George

"They were programmed to my specific hearing needs. It was kinda scary to order them from the internet but the whole experience was flawless. I can hear very well and I have all the support I need."

— Sharon

"The hearing aids give very good audio which is sharp and clear and adjustable. And, hearing phone calls in both ears with bluetooth has added immensely to comprehension. I've been wearing hearing aids for 20 years and these are as good as the best that I've had (and that includes ones that were $6000/pr)."

— William

"FINALLY Bluetooth hearing aids under $2K. I’ve had them for about a week and it’s great to hear the birds again ! Easily adjusted using the app and being able to hear phone calls and stream music is a plus. Wife loves them too !"

— Theodore

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— Name

Category #1 - Go Traditional

Find a local audiologist on yelp. Get a hearing test and purchase hearing aids in person. If you need adjustments you’ll need to set up another office visit or ask for a remote session.

Category #2 - Go DIY

DIY options are available over-the-counter. OTC hearing aids allow you to program your own hearing aids using a smartphone app and offer customer service if you run into issues.

Jabra Enhance Select Lives In A 3rd Category

Jabra Enhance Select merges the convenience and price of online hearing aids with the professional care you would expect at your local clinic. That mix is very intriguing to me, so I decided to give Jabra hearing aids a try.

I purchased Jabra Enhance Select hearing aids online and wore the hearing aids for about two months. Note that I have mild to moderate hearing loss. Jabra Enhance is not best for patients with severe hearing loss.

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Jabra Enhance’s Founding Story

Jabra Enhance was initially launched in 2019 under the name Lively. The brand had an impressive team and big ambitions. Forbes called them the Warby Parker of hearing aids, and the hearing health community embraced their innovative and patient-first care model.

The idea was simple. Give patients everything they would expect at a local hearing clinic but do it online.

Nicole Cadoret (left) worked at diapers.com and soap.com, which eventually sold to Amazon. She was diagnosed with permanent, sudden hearing loss in 2013 and got her first pair of hearing aids in 2015.

CEO Adam Karp (middle) was an executive at companies like Barnes and Noble and Century 21 and was inspired to work in hearing health after watching a parent struggle with hearing loss.

Dr. Christina M. Callahan, Au.D., was previously at Starkey (one of the largest manufacturers of hearing aids) and joined Lively to make telecare more accessible.

I spoke with co-founder Dr. Callahan at the beginning of my trial and was immediately impressed by how passionate and hands-on she was. If you go to JabraEnhance.com, you will see Dr. Callahan in many of the videos and photos on the site. This kind of personal touch is vital to successful remote care adoption.

2020 led to a surge in Telehealth innovation and helped Lively (now Jabra) become one of the category's most popular and well-respected hearing health brands.

In late 2021 GN Hearing announced that they would purchase Lively for around $100M. Not a bad outcome for a 4-year-old brand.

As part of the purchase, GN gave Lively a new name, "Jabra Enhance Select". Jabra is a trusted name in audio and is also owned by GN. Think of this as a consolidation of branding power.

From what I understand, the product, team, and leadership all stay the same. You can read my full thoughts on the name change here.

Let’s get into the product. First up, some quick facts:

Jabra Enhance offers three levels of technology.

500 comes with rechargeable batteries, Bluetooth LE Audio, hands-free calling, and top-end sound quality ($1,995),
300 comes with Bluetooth streaming rechargeable batteries and slightly lower sound quality ($1,595)
50 offers rechargeable batteries and reduced sound tech ($1,195).

Jabra Enhance Select comes with a strong set of perks.

All products come with three years of audiologist support.
All products come with a three-year manufacturer warranty.
All products come with a 3-year loss or damage warranty (an industry-leading benefit).
Jabra Enhance offers a 100-day return policy (industry average is 45 days).

Jabra Enhance Select offers a professional-grade modern product.

GN Resound (one of the largest brands in the space) manufactures Jabra Enhance Hearing aids.
Jabra Enhance hearing aids come in a well-designed box with a charger and supplies.
Jabra Enhance Select hearing aids come in only behind the ear style.
All Jabra Enhance hearing aids are Bluetooth compatible and come with an app that allows for volume and settings control.
The volume can also be changed using the buttons on the back of your hearing aids.

Overall, the Jabra Enhance Select offering is very impressive. The brand is playing the long game instead of looking to make a quick buck.

How the Jabra Enhance process works

The Jabra process is slightly different from other offerings on the market, so I’ll break down how it all works step by step.

Step 1: Decide if you are a candidate with an online test

Jabra enhance select hearing test — Jabra online test takes about 10 minutes.

If you are reading this article, there’s a good chance that you have already identified your hearing loss or the hearing loss of someone you love.

Even so, there are still a couple of factors to consider. Jabra Enhance is not for people with severe hearing loss.

The product makes sense for around 85% of the hearing loss population, but if you have been diagnosed with something more severe, I recommend you work with a local audiologist.

You can take Jabra’s hearing test here.

Step 2: Choose a technology level (and price)

Once you are ready to give Jabra a try you will need to choose your hearing aid. You’ll have three options.

$1,195 for a pair of rechargeable devices
$1,595 for a pair of rechargeable devices with advanced technology
$1,995 for rechargeable with the most premium sound quality, smallest size, and Bluetooth LE Audio

If you aren’t sure which route to go you might enjoy our guide to rechargeable vs. non-rechargeable hearing aids.

Step 3: Submit a hearing test

After you’ve selected your hearing aids on the Jabra website, Jabra will ask you to upload an audiogram or take their online hearing test. I had an audiogram from a recent hearing test, so I emailed that to the Jabra team. If you do not have a hearing test, you have a few options.

Take a free online hearing test on the Jabra site.
Take another hearing test like this one from Mimi.
Go to Costco and get a free hearing test in person. Then snap a photo of the results and upload that.

Step 4: Receive your fully programmed hearing aids in the mail

Jabra Enhance Select Hearing Aids Arrive Programmed

It took 3-4 days for my Jabra hearing aids to arrive at my home in California. Unboxing the hearing aids was intuitive and straightforward. I downloaded the app, connected my iPhone via Bluetooth, and got the devices within my ears within 5-10 minutes.

The Jabra mail kit is well-designed and comes with clear instructions on how to use the devices, along with lots of extra ear tip sizes to play around with based on the size of your ear. If you opt for battery-powered instead of rechargeable, your kit will also come with a free first year of batteries.

Step 5: Meet an audiologist via video call

Jabra Enhance Select onboarding appointment — Jabra care is conducted through phone and video calls.

After you’ve had a couple of days to adjust to your new hearing aids, a Jabra Audiologist will reach out and schedule a follow-up consultation that will happen over the phone or via video.

The audiologist can help you fit your hearing aids, navigate your app, or make further adjustments to the programming remotely during that session.

If I have any critique of Jabra, it was at this stage. My appointment was rescheduled two times due to conflicts on the Jabra side. In both cases, the Jabra team was polite and helpful, and ultimately, the changes didn’t negatively impact my result.

Step 6: Get used to your hearing aids and call for support when needed

After the audiologist consult, you will likely be on your way and ready to start getting used to your new hearing aids. Each pair of Jabra hearing aids includes three years of unlimited audiologist support.

Based on my experience and research, it is common for Jabra to program high-frequency sounds to be a bit quieter when they first ship a pair of hearing aids (also called under programming). This technique helps new wearers to get used to the product without too much discomfort. You may want to check back in with a Jabra audiologist after a month or two to get those high-frequency sounds turned up for more speech clarity.

The Jabra team shared that most patients can operate their hearing aids independently effectively after one virtual appointment.

Jabra Enhance Select Vs ReSound

Jabra Enhance Select is made by the same global manufacturer as the popular prescription brand ReSound. The products share a charging case, sound-processing philosophy, and app. They are also priced very differently. ReSound NEXIA costs an average of $6,800 per pair, while Jabra Enhance Select costs $1,995.

Care model: The most apparent difference between Jabra Enhance Select and ReSound is the care model. Jabra Enhance Select is mailed and updated through Telehealth, while ReSound products are prescribed at a local clinic.

Technology: Jabra Enhance Select 500 uses technology from ReSound NEXIA, the newest technology from ReSound. The sound algorithms and beam-forming are identical between the two generations but NEXIA has Auracast-enabled features.

Price and Returns: Jabra Enhance Select has 100-day returns and a simple pricing structure. ReSound NEXIA, on the other hand, has 45-day returns and variable pricing depending on who you work with.

So is ReSound or Jabra Enhance Select better?

That depends. Jabra Enhance Select is tough to beat if you are looking for a more affordable option and are comfortable purchasing online. If you'd instead rather work with a local doctor and want the latest technology, ReSound is a better option. In my experience, the sound quality of both products is virtually identical.

Overall Review Of Jabra Enhance Hearing Aids

Jabra hearing aid review — Jabra Enhance Select review

If you walked up to me on the street and asked me what hearing aids to buy, I’d probably recommend Jabra Enhance as a serious contender.

While many online hearing aid sellers focus on automating the treatment process, Jabra is betting on remote Telehealth care with staffed audiologists. I believe in the company and they have 1,000+ 4 and 5 star customer reviews.

I wore the Jabra hearing aids for a couple of months from dinner parties to days and home and would include them among some of the best products I’ve trialed. They were comparable to my locally programmed Resound hearing aids hearing aids which retail for 2-3X the price.

Jabra Enhance is a great place to start if you want overall value.

Pros:

✅ Half the cost of comparable brick-and-mortar products
✅ Conveniently shipped to your home
✅ Impressive customer service, returns and warranty
✅ Professionally programmed
✅ Bluetooth enabled and rechargeable batteries

Cons:

❌ Can be a challenge for those who are not familiar with technology
❌ Still expensive for some compared to OTC options

If you’ve tried Jabra Enhance (or Lively) hearing aids, I’d love to hear from you. Just send us a note at [email protected].

Written by

Blake Cadwell

Reviewed by

Soundly Staff

Blake Cadwell is a hearing aid wearer and co-founder at Soundly. Soundly began as a passion project after Blake’s frustrating search for hearing aids. He regularly tests and reviews hearing technology to share his experience with Soundly’s readers.

Soundly conducts in-depth research to guide prospective hearing aid wearers. Our work is funded through reader support. When you buy through our links, we may earn a commission.